SHIPPING POLICY

Last Updated: August 27, 2026

INK OF A PEN LLC ("INK OF A PEN LLC," "we," "us," or "our") wants to make ordering from INKOFAPEN.COM as simple and transparent as possible.

This Shipping Policy explains how we process and ship physical products purchased through our Website.

INK OF A PEN is the music artist stage name associated with INK OF A PEN LLC.

1. PRODUCTS WE SHIP

INK OF A PEN LLC may ship physical products purchased through INKOFAPEN.COM, including:

INK OF A PEN CD music albums
T-shirts
Baseball caps
Clothing and apparel
Other INK OF A PEN-branded merchandise

Digital products or services, if offered in the future, may be subject to different delivery methods.

2. SHIPPING LOCATIONS

We may offer shipping to customers in the United States and internationally.

Available shipping destinations may vary depending on the product, destination, carrier availability, and applicable laws or regulations.

Some products may not be available for shipment to certain locations.

3. ORDER PROCESSING

Orders are generally processed after payment has been successfully completed.

Processing time may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Estimated processing or delivery times displayed during checkout are estimates and are not guaranteed unless expressly stated otherwise.

If an unexpected delay significantly affects your order, we may contact you using the contact information provided with your order.

4. SHIPPING METHODS AND COSTS

Available shipping methods and shipping charges will be displayed during checkout when applicable.

Shipping costs may depend on factors including:

Delivery destination
Package size and weight
Number of items ordered
Shipping method selected
Carrier rates
International destination

Customers are responsible for reviewing available shipping options and charges before completing an order.

5. DELIVERY ESTIMATES

Delivery times depend on the shipping method, destination, carrier, and other circumstances.

Any delivery date or delivery window provided by INK OF A PEN LLC or a shipping carrier is an estimate unless expressly stated otherwise.

We are not responsible for carrier delays that are outside our reasonable control.

Delays may occur because of:

Severe weather
Natural disasters
Carrier disruptions
Transportation delays
Customs processing
Government actions
Holidays or increased shipping volume
Incorrect or incomplete shipping information
Other circumstances beyond our reasonable control

6. TRACKING INFORMATION

When tracking is available, we may provide tracking information to the email address associated with your order.

Customers are responsible for monitoring tracking information and ensuring that someone is available to receive the package when necessary.

Once tracking information indicates that a package has been delivered, customers should check the delivery location and contact the applicable carrier if the package cannot be located.

7. ACCURATE SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address when placing an order. This includes providing the correct:

Name
Street address
Apartment, unit, or suite number, when applicable
City
State or province
Postal code
Country

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

We may contact you if we need additional information to complete delivery.

8. LOST, STOLEN, OR MISSING PACKAGES

If tracking indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the delivery location identified by the carrier.

You should also contact the applicable shipping carrier when appropriate.

If you believe your order has been lost in transit, contact us at: fabian@inkofapen.com

We will make reasonable efforts to assist with the issue and may contact the carrier to investigate.

9. DAMAGED PACKAGES

If your package arrives visibly damaged, please document the damage and contact us as soon as reasonably possible.

If the product inside is damaged or defective, please contact: fabian@inkofapen.com

Please include your order number and photographs of the damaged product and packaging when possible.

Eligible damaged or defective products will be handled in accordance with our Return & Refund Policy.

10. INCORRECT ITEMS

If you receive an item that does not match your order, please contact us at: fabian@inkofapen.com

After confirming the error, INK OF A PEN LLC will provide return instructions and cover the reasonable return shipping cost.

We will work with you to provide the correct product, subject to availability, or another appropriate remedy.

11. INTERNATIONAL SHIPPING

INK OF A PEN LLC may ship products internationally.

International shipments may be subject to customs procedures, import duties, taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout or required by applicable law, these charges are generally the responsibility of the customer.

Customs authorities may also delay shipments for inspection or other processing.

INK OF A PEN LLC cannot guarantee the amount of time required for international customs processing.

12. CUSTOMS AND IMPORT REQUIREMENTS

Customers placing international orders are responsible for complying with applicable laws and import requirements in their destination country.

Some products may be restricted or unavailable for shipment to certain countries.

If a shipment is refused, held, returned, or destroyed because of destination-country restrictions, customs requirements, or information provided by the customer, the customer may be responsible for resulting costs to the extent permitted by applicable law.

13. MULTIPLE-PRODUCT ORDERS

If an order contains multiple products, we may ship the products together or separately depending on inventory, fulfillment arrangements, product availability, or other operational considerations.

If products are shipped separately, you may receive separate tracking information.

14. SHIPPING AND RETURNS

Shipping and return shipping responsibilities are also governed by our Return & Refund Policy.

For ordinary customer-requested returns, the customer is generally responsible for return shipping.

For defective, damaged, or incorrectly shipped products, INK OF A PEN LLC will provide return instructions and cover the reasonable return shipping cost in accordance with our Return & Refund Policy.

15. CHANGES TO THIS SHIPPING POLICY

INK OF A PEN LLC may update this Shipping Policy from time to time.

When changes are made, we will post the revised Shipping Policy on INKOFAPEN.COM and update the "Last Updated" date.

We encourage you to review this policy periodically.

16. CONTACT US

If you have questions about shipping, delivery, tracking, or an existing order, please contact:

INK OF A PEN LLC
Artist/Stage Name: INK OF A PEN
Website: INKOFAPEN.COM
Email: fabian@inkofapen.com
Location: New York, United States

Please include your order number when contacting us about an existing order.

Last Updated: August 27, 2026